Thank you, Mr. Speaker. So, again, Mr. Speaker, some people are finding that if they've sent incorrect banking information or if the banking information has been sent or has been inputted incorrectly as I've noted, so there may be a time where a payment doesn't get issued or that it's been delayed, so again, yes, in those instances, someone wouldn't receive a payment. They then -- there is a notification e-mail and phone number that folks can make contact with to confirm whether or not they have been -- had their payment issued or whether or not their payment has gone through. In those cases, those inquiries are then tracked. So at this point, I would like to hope that there's only a small number that are outstanding of individuals who made an application, who had their application accepted, and who still haven't seen a payment, and certainly would encourage them to use the resources available. The ones that have come to me do get resolved and generally get resolved quite quickly. And, again, the applications -- or the reasons for the errors or the reasons for the delays are noted. So in each case, there's -- I've seen a number of different -- or variety for those reasons. Some certainly reside with the department. Others may have other explanations. But if people are still waiting, I'd encourage them to contact us. We are working through any errors that arise. Thank you.
Caroline Wawzonek on Question 8-20(1): Evacuation Travel Support Program Payments
In the Legislative Assembly on February 6th, 2024. See this statement in context.
Question 8-20(1): Evacuation Travel Support Program Payments
Oral Questions
February 6th, 2024
Page 25
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