Thank you, Mr. Chairman. I believe Mr. Arvaluk's question had to do with how we would deal with language problems on a 1-800 number. The Official Languages Act requires that the government provides service in any official language where there is sufficient demand. So if there was demand for the languages then that would have to be provided. The government may choose to, for instance, set this up on a regional basis so that it could be done easily in languages of the regions. We haven't said exactly how the system should be set up, but we are aware that there's a seniors society which is trying to set up on a regional basis. So, hopefully, there will be a group of elders in every region which we are hoping would then be called on by the government to provide advice. They could certainly help the government with how to set this sort of program up.
Really, Mr. Chairman, this recommendation comes from hearing from elders all across the north. Not only did they not know where to get help, but when they went to ask somebody about how to deal with a problem, even that person often couldn't find out. For instance, if they had a home care worker coming in and they wanted to get some assistance on finding out how to take advantage of the fuel subsidy, that information wasn't readily available even to the home care worker to pass on to the elder.
We're hoping, with this kind of system set up, that people will be able to take advantage of one-stop shopping when it comes to advice on where seniors should go for assistance in the system. That's really the goal. In terms of the languages, that's something that will have to be dealt with, pursuant to the Official Languages Act, which does require services to be provided in all the official languages, where demand is sufficient.