Mr. Chairman, the Member has continually made sure that the times that patients that are not feeling comfortable has been brought to the attention of myself or to the medical service, and I very much appreciate that. I know that particularly the Kitikmeot boarding home tries very hard to do the very best job they can.
But it is true that we have boarding homes in Quebec, Winnipeg, and Edmonton, and I know that we have to strive to achieve as best we can in setting our goals to provide that services. I believe that there has been significant improvement but we still have a ways to go. I will continue to express to the boarding homes, and even within the terminals, that directions could be better presented.
I know that if someone is missed, the people who are responsible feel badly about it. But the only thing that we can do is try to do better all the time and I will continue to express that concern and continue to try to improve the service around the interpretation and creating understanding, particularly for unilingual people. By and large, we attempt to have an escort for each a person, but sometimes that doesn't happen and I realize that causes difficulties.
So we will try to improve that service and continue to keep that in mind for the daily activities of the Department of Health and Social Services, because I know that it is important.