Thank you, Mr. Chairman. I also have some concerns about the DCN, and how the department ties its programs in with what appears to be a flawed setup. I guess intentions were there at the beginning, and it did seem to make a lot of sense, but I do not think we are getting the performance out of the system that we had hoped we would.
Mr. Ootes indicated that we certainly had to look at the performance of the system as we go forward and continue to review to see if we are getting value for money, but by all indications, he has also indicated that right now there are speed issues, and bandwidth issues.
I think there are concerns that there have been incorrect setup of sessions over the DCN. I guess the setup would be by NorthwesTel. There have been connection problems, been problems with image quality, and I think the department has taken these concerns to NorthwesTel and received some assurance from Ardicom that remedial action will be taken to fix these problems, but I do not think there has been any action taken.
I am wondering what the department is doing to insist that Ardicom fix the problems. It is one thing for the department to have these intentions to upgrade the programs they are delivering internally, but if the system is flawed, it is pretty much out of their hands. So I am wondering what they are doing to work with Ardicom to ensure that Ardicom actually does something about this.