Thank you, Mr. Speaker. Mr. Speaker, since taking on this activity and putting human resources into one area, dealing with the backlog files, a number of things I've put in place to monitor the work that has been going forward. One, it is on the pay side of the equation on our backlog what gets done. The second piece, and becomes more critical, is the benefit side and the backlog there. In both sides, pre-September 2005, and post-September 2005, because that is when we really started pulling things together within the department to try and smooth them out and get the flow working. We do have work. I have said that in this House on a number of occasions. There is room for improvement. We are putting the pieces together. One of the big pieces around there is dealing with our PeopleSoft program going from 8.3 to 8.9 and coming with a clean version, as we call it, or the vanilla version, where we stick with a program and change our practice around that to make sure we are using it more efficiently. Thank you, Mr. Speaker.
Floyd Roland on Question 175-15(5): Human Resources Department Client Service Levels
In the Legislative Assembly on October 24th, 2006. See this statement in context.
Further Return To Question 175-15(5): Human Resources Department Client Service Levels
Question 175-15(5): Human Resources Department Client Service Levels
Item 6: Oral Questions
October 23rd, 2006
Page 423
See context to find out what was said next.