Very, very briefly, two things I forgot to say before. Number one is it is important to be receptive, friendly, informative and professional. It is particularly important when you're dealing with injured workers. I mean it's because people are vulnerable and probably going through a fairly stressful time. You know, any kind of injury is not a happy time and that's why it's particularly important. I was using examples of going to the bank or the dentist, I mean, this is particularly important. We need to put emphasis on that. To the point of you acting as agents, as an employer, we entrust you, we send our premiums to you and we entrust you to take care of our employees and we want them treated in the same way that we would, because I hardly know an employer that does not care for their employees and value them. So we want that by extension for you as our agents to treat them in the same way. Thank you.
Jane Groenewegen on Item 16: Consideration In Committee Of The Whole Of Bills And Other Matters
In the Legislative Assembly on March 7th, 2007. See this statement in context.
Item 16: Consideration In Committee Of The Whole Of Bills And Other Matters
Item 16: Consideration In Committee Of The Whole Of Bills And Other Matters
March 6th, 2007
Page 1304
See context to find out what was said next.