Thank you, Mr. Chair. Mr. Chair, the whole process we're going to now is to identify those crucial areas through the Auditor General's report, the Member's committee report, more importantly, redrafting the legislation that this board operates under. I think through these changes, these processes that we're going through, if anything, it will improve the communications that are out there which were identified by all parties. Also ensuing that we do have an appeals mechanism that does work and does serve the workers of the Northwest Territories.
Also, with regard to the Member's issues of timelines and how do you treat people and exactly how fair are we, with that, I'll pass that question over to the chair, Mr. Rodgers, with regard to how we conduct ourselves when we're reviewing appeals or applications by individuals.