Thank you, Mr. Speaker. Mr. Speaker, I would like to speak to the problems experienced by the Department of Human Resources. It does seem to be an endless list. I don't purport to be any expert on the subject of software for human resource applications, but I know that our government has spent millions of dollars to ensure an effective and efficient system. That is definitely not what we have today.
Oracle, or the system formally known as PeopleSoft, is what is known as an enterprise resource planning system. There are several problems related to these ERP systems. In general, they are expensive; turnover of knowledgeable personnel makes them difficult to run well and consistently; installation is expensive; some programs also require costly annual licence fees; switching to another system is very costly; there are frequent compatibility problems; and, finally, an inefficiency in one of the departments can affect the overall performance of the system. These are only a few of the problems that I know of, Mr. Speaker.
Given the problems inherent in this enterprise resource planning system, given the problems with PeopleSoft which are well known and there have been many law suits launched against these folks, it makes me wonder why we bought into one of these systems, particularly this one, in the first place.
Mr. Speaker, I have heard my constituents complain about their personal banking information being exposed, requests for leave being published across the government e-mail system. That is if they are even able to enter leave at all, as the system has been down so very frequently. Mr. Speaker, employees are even finding mistakes on their paycheques. A lot of them have lost faith with the flawed system that is responsible for keeping track of their pay and benefits and keeping their personal information confidential.
Positive time recorders have suffered the most. These are employees such as nurses whose hours of work fluctuate, so they enter the hours manually into the system. Why are we causing needless stress to these employees who are just trying to get the pay that they deserve? This is a very serious situation, Mr. Speaker. I think this government needs to respond when employees begin to doubt the ability of their employer, this government, to handle the most basic functions: their pay and their benefits.
Mr. Speaker, I appreciate the fact that Minister Dent has apologized to the employees of the GNWT today in his Minister's statement. However, Mr. Speaker, I still have questions about this. We had expended millions of dollars on this system. We had tried to tell the Minister of some of the problems. I, for one, have been absolutely categorically contradicted and denied access to correct information. Incorrect information has come to the Minister through his deputy. I don't think we have begun to tally up the cost to this government of this difficulty. I am going to have questions for the Minister about that today. Thank you, Mr. Speaker.
---Applause