Mahsi. This particular issue is very complex. With our caseloads, they’ve almost doubled, dealing with the income support clientele. At the same time we have our resources, experts in these areas that deal with individual clients in the communities and there are certain areas where they need more information. That kind of delays the process itself. We stress to the clients and we stress to the communities in the Northwest Territories that we require all the documentation before we issue, whether it be subsidies or cheques or SFA and so forth. So it’s all depending on the documentation. At the same time we deal with the system itself, but there are processes in place where individuals assist each other, the clientele in the communities, the
superintendents, the client service officers, and our first priority is the clientele so they can have food and shelter in their communities.