Thank you. I accept that answer from the Minister, but my concern is not with a problem where the client has not provided all the information that’s required for the officer to make a decision or to approve the payment. My concern is when it’s a system problem or when it happens to be a staff error, which, heaven knows, unfortunately occurs. At no fault of the client, some of them have had to wait until well past the 15th of the month in
order to get their monthly income support payment. In my mind, that’s not acceptable. So I’d like to ask the Minister what date, when during a month should a client expect to receive their income support payment. What is an accepted amount of time that they must wait?