The steps are being taken and have been taken to address that issue. The phone system they installed at the clinic is quite sophisticated, but we have been running into some trouble. The authority has been working with the provider and the main person from the headquarters. They have been meeting. It’s a sophisticated system that’s able to evaluate and
take all of the numbers of the calls being made, how long people are waiting for and how they can improve. As the Member knows, because we have met with the authority, they’re observing all of that and will be analyzing that and I expect to get some reports on that very quickly. I will get back to the Member and inform the public as to what steps are being taken to improve that. Thank you.