Without having reviewed the specific situation I’m not able to say right now whether or not this is a deficiency in the policy or it’s a case of someone just not using the full breadth of the policy. I do need to look at this first.
Right now we do not have an appeal mechanism under the medical policy. That’s the second part of the question. The review that we’re doing of the policy will contemplate that and the changes that we’re suggesting in other policy that we can’t talk about yet, we are looking at that as a part of the larger review of the medical policy. In this situation I’m hesitant to say that it’s either misapplication of the policy or the lack of the policy or anything until we find out exactly what happened, because in my two and a half years here I’ve not had any case like this. It could be that this might be an anomaly. I need to get some more facts.