Thank you, Mr. Chairman. I appreciate the comments. We put a very concerted effort into reducing our backlog and focusing on our workload and moving to a client service department. We require all of our employees to take client service training. I think we’re starting to see the benefits of that.
Planning long term, we know that 40 percent of our workforce will retire within the next five years so it’s something that we have to plan for.
Aboriginal governments drawing down their authorities, we are very cognizant of that and we have been looking at that, their requirements for successor rights and so on are areas that we have been exploring and we have just started meetings to look at what devolution will entail and so we definitely will be planning for that.
In terms of the increased workforce, we have taken some action, in terms of our staffing, so that we don’t staff as quickly in order to save costs. We are working with our Affirmative Action Advisory Group to look at ways to increase our affirmative action statistics.
In my opening comments I talked about our pilot project on associate directors and superintendents, we think that will help. We also have other ideas and initiatives that we will be undertaking. The cultural awareness will be a big benefit and we always say that our workforces are the most important asset and I think that I agree that we have a lot of good people working for us and we need to keep them and make sure that we also attract new people with fresh ideas. We recognize that the younger generation have a different approach to work ethics and what keeps them staying longer and we are trying to factor that into our recruitment initiatives and efforts. Thank you, Mr. Chairman.