Mahsi, Mr. Speaker. Client service officers work closely with the clients and we try to avoid most delays as much as possible, but there are times where we are challenged with the clientele producing valid documents, such as bank statements or other sources of income. At times we have to wait until we receive that documentation. So part of the process is we want to expedite the process, but at the same time we require those documents, according to our policies and legislation that we have in place. Mahsi.
Jackson Lafferty on Question 300-17(3): Delay In Income Support Payments
In the Legislative Assembly on November 2nd, 2012. See this statement in context.
Question 300-17(3): Delay In Income Support Payments
Oral Questions
November 1st, 2012
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