Yes, I think there is a way that we can improve the communication and I will have that discussion with the executive, and they will, in turn, have a discussion with the people that are responsible for making sure that the lines are open when people want to get a hold of information.
The reason that the applications are often returned is an issue of ensuring that people are eligible for health care cards when they apply for it. There is information that is needed on the health care card that guarantees that those individuals are eligible,
and we are trying to comply to previous issues where people that were not eligible for health care were holding NWT health care cards and that was a huge issue. We think that we’ve arrested that issue with this type of diligence, and if that’s causing some further delays, then we will try to address those delays as soon as we can. Thank you.