Mahsi, Mr. Speaker. Through the Office of the Auditor General, this has been earmarked to our attention. We need to deal with the personnel within our income support office, especially the client service officers. We have implemented some changes already. At this time, we are developing a competency-based training program for our staff and it’s going to be developed through initial discussions with CSOs and we are having a trainer come up. This is an area that has been earmarked by the Office of the Auditor General, so we are moving forward, along with the Hay River Reserve and other communities that may have faced these types of incidents in the past. It’s been brought up in the House, so we are seriously looking into that. Mahsi.
Jackson Lafferty on Question 3-17(5): Treatment Of Income Assistance Clients
In the Legislative Assembly on November 4th, 2013. See this statement in context.
Question 3-17(5): Treatment Of Income Assistance Clients
Oral Questions
November 3rd, 2013
See context to find out what was said next.