Indeed, safety becomes a factor when it comes to client service officers dealing with clientele. It goes both ways. We do have client service officers in most of the communities; and those communities that may not have it, we have regional representatives. I just met with the client service officers from across the Northwest Territories just last week and I had a really good discussion with them. I wanted to share their perspective because they are grassroots people dealing with clientele on a day-to-day basis. I was very appreciative, listening to what they are faced with, their challenges. We talked about going to households and how they can assist people with disabilities or elderly couples. We are doing what we can to reach out to those individuals who are most vulnerable. We have to respect their situation as well. It’s our understanding, within the department, to reach out to those individuals and support them in any way we possibly can. Thank you.
Jackson Lafferty on Question 186-17(5): Assisting Income Support Clients With Disabilities
In the Legislative Assembly on February 26th, 2014. See this statement in context.
Question 186-17(5): Assisting Income Support Clients With Disabilities
Oral Questions
February 25th, 2014
See context to find out what was said next.