Currently, the only method that we really use besides the one-on-one outreach to people is when people do sign up to the Housing Corporation, we actually sit down with them, have the paperwork signed for the landlord/tenant agreement form, and in that we talk about their obligations to make payments with them. We are recognizing, however, that we are not the best in communicating. So we are trying to beef up our communication plan and have a better way not only to address people with their arrears, but to also let people know what their rights and their responsibilities are in a variety of areas.
Caroline Cochrane on Question 628-18(2): Housing Arrears Collection
In the Legislative Assembly on February 22nd, 2017. See this statement in context.
Question 628-18(2): Housing Arrears Collection
Oral Questions
February 21st, 2017
See context to find out what was said next.