Thank you, Mr. Speaker. Mr. Speaker, both prior to going to a single authority and after going to a single authority, we have implemented and put in place quality assurance mechanisms within the Health and Social Services system. This is an office of individuals that can be engaged by residents of the Northwest Territories who have concerns of the healthcare or the social services provided. What has become clear, both with my meeting with the family on Friday and my meeting with leadership in the community, is that, although these positions exist, people don't know that they exist. People do not know that this mechanism is available to them. I made a commitment to the leadership, to the family, and I am making a commitment here to the Members to do more to get that information out to the public.
Early in the life of this Assembly I provided all of that information to the MLAs. The problem is we have to go beyond notifying the MLAs of this information. We have to get it into the health centres. We have to get the nurses and doctors and other healthcare providers talking about the quality assurance mechanism. We need to encourage people to use it, because it is input from our residents who are having difficulty or concerns that will actually help us improve this system. I have made a commitment to finding better ways, more effective ways to get this information out to all residents of the Northwest Territories.