Thank you, Mr. Chair. We are certainly very pleased with the level of services that our government services officers currently provide. As the Member knows, one of the most important functions that the GSOs provide is the ability to speak the Indigenous languages of the community. Communications is an essential service when explaining the Government of the Northwest Territories' programs and services. Certainly, our commitment has been to increase the amount of GSOs until we fill all of the small communities with GSOs. I think we are very close to fulfilling that requirement. Certainly, we have been using existing resources to create GSOs. If additional resources become available, we will be prepared to hire more GSOs, although our capacity is very close to being reached.
As far as services to Yellowknife and to regional centres, I guess our view is we need to take a much more holistic approach. It involves more departments, and if we are to improve service delivery in Yellowknife or regional centres, we need to know what kind of improvements would be involved. Certainly, in Yellowknife, we've put a lot of effort and resources to moving more services online; this has proven very popular. So we are looking at undertaking I think we call it a citizen service initiative in which we will look at the whole area of service delivery. We think that the Service Canada model seems to be working quite well, and we have certainly looked at how we can improve the level of service and certainly, as I said, with the GSO service delivery, communication is very important because not everybody knows the whole host of programs and services that are delivered by our government. I think, through the Citizens' Services Initiative, we'll be able to determine what the best way is to move forward, including costing out some various options. Thank you, Mr. Chair.