Municipal and Community Affairs administers the Consumer Protection Act. The role of the department really is a role of advocacy. We do encourage consumers to raise their own complaints around how they may be treated within the business community or how they might have financially been impacted. When a resident reaches a point where they feel that they may not be able to address a consumer issue on their own, the department could certainly have some kind of role where we could have some kind of a negotiated process between the person who may be bringing an issue forward and the vendor or the person whom they might have an issue with. We don't have any binding authority under the Consumer Protection Act to regulate in this area or to render judgment one way or the other, so, really, our role is in terms of advocacy or negotiating some kind of mutual agreement between an individual resident or a vendor. Thank you, Mr. Chair.
Mr. Schauerte on Consideration In Committee Of The Whole Of Bills And Other Matters
In the Legislative Assembly on February 27th, 2019. See this statement in context.
Consideration In Committee Of The Whole Of Bills And Other Matters
Consideration In Committee Of The Whole Of Bills And Other Matters
February 27th, 2019
Page 5102
Schauerte
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