This is page numbers 5203 - 5254 of the Hansard for the 18th Assembly, 3rd Session. The original version can be accessed on the Legislative Assembly's website or by contacting the Legislative Assembly Library. The word of the day was going. View the webstream of the day's session.

Consideration In Committee Of The Whole Of Bills And Other Matters
Consideration In Committee Of The Whole Of Bills And Other Matters

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The Chair

The Chair Daniel McNeely

Thank you, Mr. O'Reilly. Deputy Minister Stewart.

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Stewart

Thank you, Mr. Chair. It probably won't happen right on April 1st. I think we are doing a staging plan now. We certainly want them all in place by June 1st, but office moves and those sorts of things, as you know, are a little bit complicated. We are getting down into that detailed office layout. We kind of have a rough sense of where everyone is going at this point, and then we will start to get that detailed planning, but we do not want to get too far into the fiscal year without having everybody in the locations they need to get to. Thanks, Mr. Chair.

Consideration In Committee Of The Whole Of Bills And Other Matters
Consideration In Committee Of The Whole Of Bills And Other Matters

March 6th, 2019

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The Chair

The Chair Daniel McNeely

Thank you, Deputy Minister O'Reilly -- or Deputy Minister Stewart. Mr. O'Reilly.

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Kevin O'Reilly

Kevin O'Reilly Frame Lake

Thanks, Mr. Chair. I am not sure if that is a promotion or a demotion. I know there are some people who would like to demote me here.

---Laughter

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Kevin O'Reilly

Kevin O'Reilly Frame Lake

More seriously, what systems do we have in place to evaluate outcomes here? I am not talking about convenience for people who work for the government. I am talking about client service. How is the effectiveness of this move, massive move, of resources into Finance going to be evaluated? Thanks, Mr. Chair.

Consideration In Committee Of The Whole Of Bills And Other Matters
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The Chair

The Chair Daniel McNeely

Thank you, Mr. O'Reilly. Deputy Minister Stewart.

Consideration In Committee Of The Whole Of Bills And Other Matters
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Stewart

Thanks, Mr. Chair. Part of the process that we are going through and one of the first things that we will be working on is we have a rough sense of what should be in an accountability framework and, certainly, departments are very interested to make sure that they don't lose any of the service that they are getting now. We are trying to look at this on a broader sector basis so that we can include accountability around the other components of information systems, but also that information technology and information management as well to come up with a sector-level set of indicators, but we will absolutely have a specific set of metrics that we will be tracking to make sure that this is working in terms of the same level of service, if not improved service, and better consistency, and those sorts of things, and then reporting out on the progress they are making. Thanks, Mr. Chair.

Consideration In Committee Of The Whole Of Bills And Other Matters
Consideration In Committee Of The Whole Of Bills And Other Matters

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The Chair

The Chair Daniel McNeely

Thank you, Deputy Minister Stewart. Mr. O'Reilly.

Consideration In Committee Of The Whole Of Bills And Other Matters
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Kevin O'Reilly

Kevin O'Reilly Frame Lake

Thanks, Mr. Chair. Can I get a commitment, then, out of the Minister? Because I don't think I have actually seen this evaluation framework or accountability framework or whatever the department wants to call it. Can I get a commitment out of the Minister to share that with the appropriate standing committee? Thanks, Mr. Chair.

Consideration In Committee Of The Whole Of Bills And Other Matters
Consideration In Committee Of The Whole Of Bills And Other Matters

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The Chair

The Chair Daniel McNeely

Thank you, Mr. O'Reilly. Minister McLeod.

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Robert C. McLeod

Robert C. McLeod Inuvik Twin Lakes

It's not like we're trying to make work, or anything like that.

---Laughter

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Robert C. McLeod

Robert C. McLeod Inuvik Twin Lakes

No, I know, I know. Everybody heard me because the mic was on. I was just saying that this whole exercise we are going through is not a make-work project. It is just that we are trying to improve services across the Northwest Territories to the public and to our GNWT employees. So going back to the Member's question, I will commit to sharing the information with the appropriate committee. Thank you, Mr. Chair.

Consideration In Committee Of The Whole Of Bills And Other Matters
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The Chair

The Chair Daniel McNeely

Thank you, Minister McLeod. Mr. O'Reilly.

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Kevin O'Reilly

Kevin O'Reilly Frame Lake

Thanks, Mr. Chair. Yes, I guess some of the questions I have are, I remain to be convinced that this is actually going to improve services, but can the Minister commit to providing even an interim report before the end of this Assembly to the standing committee on how this is working out? Thanks, Mr. Chair.

Consideration In Committee Of The Whole Of Bills And Other Matters
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The Chair

The Chair Daniel McNeely

Thank you, Mr. O'Reilly. Minister McLeod.

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Robert C. McLeod

Robert C. McLeod Inuvik Twin Lakes

Yes, thank you, Mr. Chair. Like I said before, this is hoping to improve services. I mean, we can't predetermine the outcome and condemn it to failure before it has even gotten off the ground, but what I can commit to do to the Member, the Members -- not the Member, the Members -- is provide them an update when we come to our May/June session, because I think we will have a pretty good indication then of how the move is going and an early indication of some of the improvements that are bound to happen. Thank you, Mr. Chair.

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The Chair

The Chair Daniel McNeely

Thank you, Minister McLeod. I will allow one more, if there is any. Mr. O'Reilly.

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Kevin O'Reilly

Kevin O'Reilly Frame Lake

Thanks, Mr. Chair. Yes, with my five seconds. I guess I am just a bit surprised, more than a bit surprised, that there is no accountability framework, no evaluation framework for this now. We are talking about moving 69 people around GNWT into the Department of Finance without an accountability framework, a way of measuring the success of this, so I am more than worried about this. I will wait and see what the Minister is able to provide to standing committee in terms of the evaluation framework and then in the interim report, but I guess I have heard concerns from constituents as well about this. Thanks, Mr. Chair.

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The Chair

The Chair Daniel McNeely

Thank you, Mr. O'Reilly. I didn't see a question or hear a question in there. Mr. Simpson.

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R.J. Simpson

R.J. Simpson Hay River North

Thank you, Mr. Chair. I am just looking for some clarity on this new division here. My understanding is, right now, there are people within the department, employees, who develop computer programs and implement technological solutions to serve that department, and what is happening is that all of those positions from the departments are moving into Finance into this central division. Is that correct? Thank you, Mr. Chair.

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The Chair

The Chair Daniel McNeely

Thank you, Mr. Simpson. Minister McLeod.

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Robert C. McLeod

Robert C. McLeod Inuvik Twin Lakes

Yes, thank you, Mr. Chair. That is correct.

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The Chair

The Chair Daniel McNeely

Thank you, Minister McLeod. Mr. Simpson.

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R.J. Simpson

R.J. Simpson Hay River North

Thank you, Mr. Chair. I am also concerned about this. Over the years, we have seen the centralization of some government services, and the results, from what I have heard, haven't been the greatest.

If you talk to anyone in the government who has ever tried to hire someone, they are not particularly thrilled with the way HR works, and from what I understand, there was a time when hiring was done sort of within the departments. Not entirely, but much more so. The departments seem happier with that, and it was generally quicker. The Department of Infrastructure has taken back control over procurement of all items over $50,000 and, from what I understand, departments now have difficulty procuring items. You know, we can't spend half the money that we allocate for procurement. Financial shared services has also been recently created, and it has been taken out of the departments and the people who directly use those into a central, you know, area in Finance, and now the people in the departments don't have a relationship with the Finance person anymore. Now it is just they contact Finance, and that person might not be very familiar with what goes on in their department, and I know that has caused issues in some departments.

Now, we are doing the same thing with these tech positions. So there are people right now who develop and design programs for use by departments, and they are working there on the front lines with the people who use those programs, and that creates a good feedback loop. If there are issues, they can talk directly to those people.

Now, there is going to be this gap between them and there is going to be the group of tech people and there is going to be the group of people on the front line, and they are not going to be dedicated to one project, and so they are not going to have that relationship. I foresee issues, and I don't know why this was done so soon after financial shared services and without an evaluation of how things are going in human resources and without an evaluation of how the departments like the new procurement services. Because, from everything I can tell, no one is really happy with it.

Even, you know, contractors. Before, if they had a contract with a department to procure something, they knew the people in that department. They could contact them. If there were problems with payments, they knew who to contact. Now, you contact Finance. It is some nameless person behind a desk somewhere in Yellowknife, and they have no idea what is going on with that person's project.

So I see a lot of problems with these sort of centralizations that have already happened, and yet we are going ahead with a new one. So the question is about what sort of measurements we are going to use to measure the success of this is almost moot because these measurements should have been done over the years on these other departments, and I don't think they have been.

I understand why there might be some need to reorganize. You know, you want to have people working together who are doing similar things, but I don't know if a massive organization all at once is the way to go about it. I remember one deputy minister said to me in the business plans, and it wasn't related to this, it was about something else, but no matter how you organize government, it is about communication. I see that now we are just organizing it, but we are not putting any thought toward communication. I have grave concerns about this, and I think this is ill-informed, and, you know, I don't know if I can support the budget on this alone, seeing what we have seen in the past with the other sorts of amalgamations. I just wanted to let the department. I don't really have a question. It was just a comment. Thank you, Mr. Chair.

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The Chair

The Chair Daniel McNeely

Thank you, Mr. Simpson. Minister McLeod, to the comment.