Thank you, Madam Speaker. We spend a lot of time in this House criticizing GNWT practices, trying to right the wrongs of the past, and hold the government to account. Today, I would like to focus on an initiative that has been performing exceptionally well in our government, based on my experience. One of the most helpful tools the Department of Health and Social Services has is its system navigator.
The system assists residents with enquiries in the various sectors of the department. It directs residents down the right path depending on their individual needs, both frees up resources within the department and delivers a higher level of service to residents, whether it's accessing non-insured health benefits, seniors' services, or using medical travel for the first time. Instead of being sent through a maze of e-mail chains and phone calls, you're one e-mail or call away from the answers you're looking for.
Madam Speaker, the health system navigator has helped numerous constituents of mine. It has been very helpful to my constituency assistant, and Madam Speaker, the goal in the long term is to not have our processes be so complicated that we have a navigator, but that's not the world we presently live in. There has been a lot of talk in this House lately about discussing personnel issues. I usually would not do this, but I would really like to commend the current Health and Social Services net navigator, Shoshanna Caneul-Kirkwood, on behalf of myself and all my constituents. I thank you for all the work you have done in ensuring that this process runs smoothly. Thank you, Shoshanna.