Yes, thank you, Mr. Speaker. Mr. Speaker, I can't make that commitment to go over each patient's file and determine whether they were appropriately diagnosed. Audits generally are samples. They don't look at every single file. If somebody has a specific complaint about the way they were treated, concerns about the way they were treated, that they feel they were misdiagnosed, this is what the office of client experience is for as well as our other quality assurance processes. It's there to make sure that patients have a venue in which to make their concerns known and, more importantly in some ways, have them resolved. And so if the Member knows of people who are suggesting that they haven't been treated appropriately, then I encourage him to provide them with the information for the office of the client experience to resolve their issues. Thank you.
Julie Green on Question 1367-19(2): Improving Healthcare in Small Communities
In the Legislative Assembly on February 14th, 2023. See this statement in context.
Question 1367-19(2): Improving Healthcare in Small Communities
Oral Questions
February 14th, 2023
Page 5269
See context to find out what was said next.