Thank you. So what the Member I believe is referencing is the integrated case management program. I couldn't recall if he said ISD or ICM. But integrated service delivery is an approach to delivering services. Integrative case management is supposed to be an integrated way to work with people who are accessing a number of different government services. It has essentially turned into a siloed program on its own, not necessarily integrated with the other programs -- or other services. And so we are working with other departments, having some high-level discussions about what we want to do going forward, because this approach, while the ICM team does great work and they are really -- you know, we know they're saving the government money by helping these people they're working with, it's not necessarily what I would call integrated service delivery. So we're looking at how we can take an all-of-government approach on that. And so it's a bit of a -- I would characterize it as a bit of a reset. Thank you.
R.J. Simpson on Consideration In Committee Of The Whole Of Bills And Other Matters
In the Legislative Assembly on March 1st, 2023. See this statement in context.
Consideration In Committee Of The Whole Of Bills And Other Matters
Consideration In Committee Of The Whole Of Bills And Other Matters
March 1st, 2023
Page 5532
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