Thank you, Mr. Speaker. Mr. Speaker, before we even had electronic medical records, our patients traveled so, like I say again, if this is a specific instance because if it is and if there are many people that are going to appointments, they are not complaining through my office so maybe they're going through the Office of Client Experience and that's where I would tell these clients to also go. I would encourage any MLAs to encourage their constituents to go through the Office of Client Experience. This way we can document what the issues are and then we can rectify them if this is a bigger issue. Thank you, Mr. Speaker.