Mr. Speaker, we know Northerners face challenges accessing public health care services here in the Northwest Territories. Our constituents are spread out far and wide across this vast land. Then when we cannot expect to offer specialized care in every community, our constituents still expect to enjoy their right to care that they are entitled to as Canadians. This is where health and social services medical travel policy factors in to break down the barriers of geography and capacity for Northerners to get them to the facilities and treatment options down south which are vital in providing the services that are not offered here.
Regardless of policy imperfections, our constituents are thankful to rely on the connections medical travel staff offer to get them to the medical professionals who are eager to offer their skills to our people. While we can debate here in this chamber adjustments to policy, our appreciation for the support medical travel provides residents of every community remains. On any given week, medical travel could be flying dozens of patients in and out of the territory. Without this work, those patients and their non-medical escorts would be paying thousands of dollars for flights and accommodations contrary to the mandate of the Public Health Act which states clearly that health care must be accessible, and free of financial barrier.
Alongside the support medical travel provides to get patients to their doctors, the next most vital policy priority is granting of support for non-medical escorts for travel. These non-medical escorts, whether they be friends or family members of the patient, are critical to the delivery of medical services which must be accessed outside of a patient's home community. They're necessary in assisting patients to navigate unfamiliar airports, cities, and hospitals. Often, they are needed to understand paperwork, documental, and plans of care. They provide valuable emotional support for patients dealing with tough diagnosis and painful conditions. For Indigenous patients in particular, especially those who are elders, they're necessary to provide cultural assistance and translation. For those with disabilities, a non-medical escort can help them be safe and secure. However, northern patients have -- with very special medical circumstances cannot obtain these vital, non-medical escorts, and not because medical travel -- not because medical travel deemed their non-medical escort unnecessary but because medical travel has no policy regarding these circumstances at all.
I am speaking, of course, about emergency medevacs. Because these flights are not scheduled around pre-approved appointments, no matter how necessary that non-medical escort may be for you, it's just not happening. This is a huge gap in our medical services and something that MLAs have brought to the floor of this chamber many, many times, and not just in this Assembly. When the condition of a patient is so dire that they must be placed on a medevac flight out of their community, it is more than likely due to serious distress or trauma. While the immediate rush to the appropriate medical centre for lifesaving treatment comes at a huge relief to that patient's family or loved ones, if that patient parent remains in serious condition, or even incapacitation, it would be wholly inappropriate or even irresponsible to leave them in a hospital hundreds of kilometers away without the support of their families.
These family members naturally turn to health and social services for the support needed because they are familiar with medical travel for scheduled appointments, but then they are promptly denied. Even when the doctors and nurses assisting the patient clearly state that a non-medical escort is highly necessary and communicate that fact to the relevant authorities does not make a difference. There was no exception to be made because there was no policy to begin with, and the families end up taking upwards of $10,000 out of their savings in some cases in order to be by their loved ones' sides.
I want to share with you one of the stories of my Range Lake -- that my Range Lake constituents have brought forward to me over the past year and how they were forced to pay out of pocket travelling to Alberta to support their family members after they were medevaced and remain in an incapacitated state. In one such case, a blood clot in a constituent's brain caused a serious stroke, and he was incapacitated for weeks. In another, a constituent suffered a severe heart attack, developed pneumonia, and then a blood infection, and he too needed his family by his side to help understand his treatment and plan of care. In both cases, doctors implored health and social services to grant a non-medical escort, and they were denied. After these constituents were forced to pay out of pocket, they came to my office for help, and I promised I would do all I could to reach a solution.
Time after time my efforts to find us that solution went nowhere because there was no policy to make an exception towards. If the Minister is not able to find a way to work together to find a solution, then I have taken the next steps necessary to introduce a motion into this Assembly to implore the government to create the policy tools that will remedy this situation and ensure nobody falls through the cracks during a medical emergency ever again. This motion can start the process to close this severe policy gap which is leaving all of our constituents behind. But, also, I want to make clear that this motion is not just another step in my efforts, but it is also responding directly to the needs of my constituents as well. They persevered through these family crises, endured confusion and miscommunication from their government at a time when they should have been focusing on the health of their loved ones, and they ended up, in fact, paying out of pocket after the system failed them and when they came to my office to tell me enough was enough and they were not going to stop seeking justice until off avenues were exhausted.
I want to commend them for their strength and determination, and I do not want their efforts to be in vain, Mr. Speaker. They have told me time and time again they're not just doing this for themselves but for everyone else in the Northwest Territories so that others do not have to go through what they had to. I'm sure many of my colleagues have had constituents with similar stories. It pains me to think that there are those who are not as fortunate as some of my constituents in being able to scrape together the funds necessary to unite with their loved ones. Imagine if they could not be there, if their family member passed away while they were stuck here in Yellowknife because there was no proper non-medical escort policy for medical evacuations.
I ask that my colleagues support this motion so that we can tell our constituents that during a medical emergency that requires medevac services, we are on their side. This is an opportunity to show Northerners that when we hear their problems, we do not give up on our efforts to fix them; we do whatever is within our power to do so. This policy gap has probably affected dozens, if not hundreds, of Northerners over the years but we can put a stop to it now. So please join me in making sure nobody has to pay out of pocket again in order to support their incapacitated family members in hospitals here in Yellowknife or in southern Canada. Thank you, Mr. Speaker.