Mr. Speaker, I stand before you today to talk about how the Government of the Northwest Territories is making improvements when it comes to our technology systems and online services. Our main goal is simple: We want to make government services easier to access and safer to use. We want people to be able to securely access services like applying for a permit, or accessing a marriage, birth or death certificate, no matter where they live in the Northwest Territories.
Residents can now access a wide array of services digitally, from applying for vital statistics documents or renewing driver's licenses and vehicle registrations, to managing apprenticeship profiles or obtaining fishing licenses.
Businesses benefit from the ability to apply for certain licenses and permits online, including those related to liquor sales or business operations outside of community boundaries, as well as submitting applications for electrical and mechanical safety inspections. We are also making it easier for families to access health care by enabling applications and renewals for healthcare cards online. These additions reflect our efforts to consider online service delivery in our planning processes and ensure that individuals and businesses can obtain services securely and conveniently, no matter where they live in the territory.
Mr. Speaker, over the past year, we have improved how we plan for future technology. Instead of creating systems in silos, we now follow shared principles for every new system. These principles make sure systems are secure to talk to one another systems and can safely share information when needed. This helps different government programs get what they need without repeating the same work and provides a value-add.
To ensure these principles are followed, a group of officials from across government reviews major technology project ideas early on. Previously, they mainly checked budgets and timelines. Now, this group asks important questions such a will this system connect properly with our other systems? Will it keep information safe? Will it help us offer more online services in the future? Only projects that fit within these rules will move forward towards funding approval.
A key part of these improvements is a new program called information technology, or IT, planning studies. These studies help identify exactly what is needed, look at different options, and work out the costs before we spend public money. This year we started six of these studies. They are looking at replacing older systems used for case management, health information, inspections, and various registries. This approach helps reduce risks, saves time in setting up systems, and lets us choose systems that many different program areas can use instead of building separate ones. The plan for how these studies will work has been put together and will start being used this year.
Mr. Speaker, we are also making important improvements to our IT teams and how we manage technology project implementations. This means making sure we have the right people and ways of working to build and handle technology projects efficiently. We have improved our process for planning projects, which will result in shorter, clearer projects with better funding plans, and this will improve the likelihood of projects being completed successfully. We have also spoken to decision-makers about how important it is to think about technology needs when they are creating new policies and programs. Good governance relies on secure, reliable, and modern technology systems.
Sound planning, improved management, and fiscal prudence is going to guide everything we do, and no technology project will be moving ahead unless it benefits the public, follows our IT principles, and the government department or program area is ready to move forward with that project. Simply put, we are treating technology systems like any other major infrastructure project: First we plan carefully, then we build.
Mr. Speaker, by taking this careful approach to our technology system investments, the government is getting ready to provide services that are modern, dependable, and easier for Northerners to use. We are focused on using public funds responsibly in this space and keeping information safe. I look forward to continuing to share updates with the Legislative Assembly as we work to make these plans a reality. Thank you, Mr. Speaker.