Thank you, Mr. Chairman. I still just want to draw attention, one more time, to the fact that you're dealing with some regular income support clients who are housing clients, and you're dealing with some housing clients who are not income support clients, who are now essentially going to become the responsibility of income support workers even if you call it a government service centre. That is a distinction and I think it calls for a different approach in terms of how you're going to manage and monitor that.
One other thing I want to ask the Minister about, Mr. Chairman, is the area of communications with clients right now, because I believe the people who are out there right now in public housing are very confused by what's going on. I don't think that the communication has been very clear. I don't think it's been very consistent. I'll give you an example. In Hay River where a senior citizen living in a facility owned by the NWT Housing Corporation received correspondence from the local LHO, which you would expect because the LHO manages that facility, it was about three or four pages of correspondence attempting to explain this shift, but in the process, even though in a couple of sentences it says if you are a senior basically this does not apply to you, it was kind of hidden in the text and there was a blank to be filled in, which spoke to the actual economic or market rate assessed to that unit in this complex. So all these senior citizens got this letter from their local LHO signed by the manager, which I'm sure was sent out on instruction to inform them, very, very complicated.
I read through the whole four pages just so that I could try and put myself in the position of the client who received this, and it was absolutely no wonder that they came running to our constituency office and thought their rent was going up $794 when, in fact, it was not. But, I mean, it just was not presented clearly. So I want to know who is responsible. Is the housing authority and the Housing Corporation responsible for the communication on this new methodology and new system, or is it ECE that's responsible? If ECE is responsible and is going to control that communication, then you need to do a better and a different job of that. If it is the housing authority, well, then I guess you still need to coordinate with them how you are going to do this, because I could provide you with copies of this correspondence that went out to this individual and it had everybody in a seniors' complex in quite a bit of concern for a number of hours until they could get clarification on this, but it's just unnecessary stress, and communication needs to be very, very clear for everybody and it needs to be consistent. Thank you, Mr. Chairman.