Thank you, Mr. Speaker. I rise with concern to this particular motion. Back in 2003 I did a fair bit of research. In my first term as MLA, I thought there was a lot of need for a particular ombudsman. I certainly was an advocate at the time, but continuing to look at the issue even into my second term, I started to realize that there were cases where we were going to minimize the role of MLAs. If we had an ombudsman, and a particular person didn’t like a WCB decision and they called their MLA, their MLA would probably say, hey, go to the ombudsman. Case closed, file taken care of. If they didn’t like an income support appeal or housing appeal, as further examples, they will just redirect their complaints to the ombudsman office because they felt it wasn’t fair. They have made decisions.
When we consider other aspects that I have looked in since I have been an advocate for this particular issue, is don’t forget about the extra costs. How many ombudsmen, commission’s offices, parliamentary offices do we need for 42,000
people? We are going to have more people on the public dole than we will not on the public dole through the process of these types of initiatives. There won’t be any public to serve because they will all work for the government in some form or fashion.
The other thing that people have to realize is if we create an ombudsman office and not be clear about how we do something like this, we could actually be denying MLAs the ability to do their job. What would happen is a client would not be satisfied by a decision by a department, maybe feel that there was some bias or confidence issue happening, who knows how messy it could get. What if they do? They go to the ombudsman. We wouldn’t have access to that particular information, so then the MLA would be denied their role because it would be in the hands of an independent ombudsman person.
I will not deny that there have been cases of problems. Back when I started looking at the problem, I remembered a young lady coming to me and she was applying for a particular program. There were discrepancies on how she was denied. In some cases, her stories led to a narrative where I thought there were some real mix-ups that needed seriously to be looked at. At the time, who looked at it and reviewed the case and the problem? It was the department. That made me a strong advocate to say, how do we look at these things fairly and independently. That got me down the path in thinking, is the ombudsman the right mechanism or the right vehicle. To that example, I probably say I do agree with the ombudsman office, but the fact is those examples are more fewer and far between than the real need today.
We need a process that people can go to and ask, I want this fairly looked at if there is some grievous error in the decision or the reasoning. But the framework provided today is just too broad. I know that the Member will say there’s no cost to this. Well, there is a cost to it starting day one. Once this motion passes, if it passes, there will be a cost to it. There will be a cost to drafting, a cost to thinking about how we’re going to implement this. How much will we source this budget? How much power will we give them?
On the point of power, let us not forget about the power. Take for example our information officer. That particular person doesn’t have the power to compel government to proceed if someone is searching out an information request. I’d be visiting her office for the Deh Cho Bridge agreement for 2010 and asking her to make government comply. What would we do if we empowered an ombudsman office to direct government because this particular ombudsperson said, well, I’m not happy with this particular decision? You now do it this way because I’m telling you. What we’re going
to do is create an office with another level of bureaucracy. At this time we should be very cautious as to what we’re asking for. I always say this. Know what the question is and know what it means before we agree to it.
The issue here is not that I’m against the concept of ombudsman offices. I think there are a lot of questions that need to be sourced out long before we get behind this momentum and say that this is a good idea. I’m not against the principle of the concept that we shouldn’t make sure that we have someone that the public can go to if they feel, as I said earlier, that a grievous error has been made. I think that’s important.
The fact is, we have to be cautious how much we continue to source our bureaucracy. Often we hear about no toilets in schools, we hear about the needs for addictions, we hear about more money initiatives, we hear about access roads near the Peel, we hear about wanting more help in Hay River with the fishing industry, we hear more about Highway No. 7. We go on and on. We’ve got community employment issues in Fort Providence that we need to help people. We have so many wants. This is taking money from getting things done.
If it’s not clear by now, I’ll make sure to spell it out: I’ll be voting against this motion until a better proposal comes out that we can really talk about the framework of something that could work. As it’s written now, I’m sorry, I cannot support it.