Thank you. Mr. Fulford. Thank you, Madam Chair. I'd just take a few steps further and say that moving in the direction of being more client-focused because as a process is a lynch pin of the renewal process. You'll see in the new mandate that committee saw earlier, and that was subsequently adopted early in 2022, that a value around client centeredness was identified. So one of six values that was identified that we thought had to be the focus of Housing NWT.
I've heard maybe questions earlier about what that means in terms of training LHOs because it takes some training; it takes some resources in some cases to get around to that point, and we're alive to that. We're reviewing the service agreement with LHOs with a view to getting more of their input this time around. In the past, it's been more of a template agreement. So we know that there are some of the changes that we're doing. They may require some additional resources and, as the president said, we would have to then seek the Minister's authority to come forward for additional funding for those. But we're content that we're moving in this direction. We've had not only this House tell us that. We've had the Ombud tell us that. We've had reports tell us that. And that all went into the renewal strategy and that's why we're moving in this direction. Thank you, Madam Chair.