Thank you, Madam Chair. And this motion was brought forward at the clause by clause, and at that time I did not concur with it. I think there was a bit of, I think, miscommunication between myself and committee in terms of what this actual -- this clause meant. I think there was a perception that it meant that the complaint itself could not be discussed with anyone. But the issue was the -- just the identity of the complainant we did not want exposed.
This act or this bill proposes to provide child care providers with information, a summary of the complaint when it is made, which is currently not the process. So this is sort of a give and take. There's additional information going to child care providers, and as such we just want to ensure there's a little more production for families. And this is not something we expect that would come into play very often. The vast majority of cases are, you know, there's -- the vast majority of complaints are dealt with very quickly. There's many that are found to not be substantiated. Some might be vexatious. And when the complaints are founded, staff go in and they work with the providers to ensure that they can rectify those issues. We don't want things to progress to another level. So, you know, in speaking with some of the committee members, there was examples given of, you know, a new day home operator might be receiving complaints and they want to go and speak to someone who is more experienced about how to, you know, deal with those issues, and there's nothing wrong with that. The issue would be to -- would be about identifying the assumed complainant because, as was mentioned, it is a small community, and we don't want anyone to be -- any parents to have a bad reputation that might cause them difficulty in getting child care.