Lesa Semmler on Question 1218-20(1): Medical Travel Assistance

Thank you, Mr. Speaker. I appreciate the scenario but without -- and I wouldn't speak to details on any personal medical travel on any individual. But every medical travel case that goes through medical travel, you know, it depends on what insurance that covers them that's covered for them. It depends on the point of nearest facility available. It depends on, you know -- the follow-up appointments can be -- every single time there's a travel, it has to be initiated with a new medical travel process. So, I mean, I appreciate the Member trying to create a scenario but whenever we deal with medical travel or any BFs, it's every single -- it's a complex system and so I wouldn't be able to respond to just that. However, we have put navigators throughout the system over the years, like the cancer navigators that really help with patients that are travelling for cancer issues. We have recently approved the case managers for medical travel that are going to be overseeing, making sure people are travelling when they need to travel. And then we also have the client of office experience and the medical travel office themselves and the staff there themselves, so. Thank you, Mr. Speaker.