This is page numbers 253 – 274 of the Hansard for the 18th Assembly, 2nd Session. The original version can be accessed on the Legislative Assembly's website or by contacting the Legislative Assembly Library. The word of the day was housing.

Topics

The Speaker

The Speaker Jackson Lafferty

Mahsi. Oral questions. Member for Tu Nedhe-Wiilideh.

Tom Beaulieu

Tom Beaulieu Tu Nedhe-Wiilideh

Thank you, Mr. Speaker. I would like to thank the Minister for that response. Mr. Speaker, one of the options that may not be apparent to everyone that used to be a fairly standard process was an equity lease process, where the individual ends up owning the land. At this point, since they are renting the land, can the Minister look at something that may be just a little outside of the taxing authority, since they are renting the property and they are not taxing it, if they would look at something like rent-to-own once they have some sort of concurrence from the land claim organizations. Thank you, Mr. Speaker.

Robert C. McLeod

Robert C. McLeod Inuvik Twin Lakes

I am willing to have discussions in how we can move forward with this. We have to take a number of things into consideration. We would have to look at the legislation to see if we are able to even entertain that idea, so as I commented before, I will have a discussion with the appropriate parties and see if there is an opportunity for us to move this forward. I take the Member's point, again, about the rent-to-own, but because it's an unsettled area, it kind of slows the process down a bit. But we will have those discussions. We will see how we can move the issue forward.

The Speaker

The Speaker Jackson Lafferty

Mahsi. Oral questions. Member for Sahtu.

Daniel McNeely

Daniel McNeely Sahtu

Thank you, Mr. Speaker. Today I ask my question to the Minister responsible for the NWT Housing Corporation. As we all know from the information provided, this government is going through some difficulties with resources, and we all know there's a high demand for affordable housing all across our communities in the territory. My question is: In taking advantage of the new federal plan and announced infrastructure dollars available, is our Housing Corporation applying to access federal infrastructure social housing funding? Thank you, Mr. Speaker.

The Speaker

The Speaker Jackson Lafferty

Mahsi. Minister responsible for the NWT Housing Corporation.

Caroline Cochrane

Caroline Cochrane Range Lake

Thank you, Mr. Speaker. The simple answer is yes, but I will expand a little bit on that. The territorial government is actually working in collaboration with the other territories, the Yukon and Nunavut. We have developed a tri-territorial business case to assist with our federal engagement. A conference call between the three territories is scheduled for tomorrow to confirm that, and to talk about any more decisions that we want to make. I'm also going to be meeting with Minister Duclos in Ottawa next week to bring forward our case and to emphasize on that. Thank you, Mr. Speaker.

Daniel McNeely

Daniel McNeely Sahtu

Could the Minister advise the House as to the application in some detail, how many units are being applied for, and which region they are going to?

Caroline Cochrane

Caroline Cochrane Range Lake

At this moment, I won't be able to provide that information. We're just going down to negotiate and to talk about the need that we have within the territories, and to advocate that it not be based on just base funding, that it actually be base plus, so that they take into account the low population that we have and the vast area, and the lack of infrastructural needs. Once we have done that and we find out what the budget is when it’s released, then we will be advocating and specifying where the monies would be going.

Daniel McNeely

Daniel McNeely Sahtu

My question is: After the program is designed and the efforts of lobbying and the efforts of trying to secure funding for that program, is the Minister willing to share that information through a briefing?

Caroline Cochrane

Caroline Cochrane Range Lake

Absolutely. As soon as we confirm any steps within the process, then we will let the committee and the Regular Members know. As soon as the information that I have is confirmed, then you will know as well.

The Speaker

The Speaker Jackson Lafferty

Mahsi. Oral questions. Member for Sahtu.

Daniel McNeely

Daniel McNeely Sahtu

Thank you, Mr. Speaker. My final question is: When can we expect the information, and how will it be passed on to the Members. Thank you, Mr. Speaker.

Caroline Cochrane

Caroline Cochrane Range Lake

To give you a timeline is, at this moment, I can't give you that, because it depends upon the budget with the federal government and the negotiations that we do with them. How I will disburse the information will be probably through the Standing Committee on Social Development, and then committee can decide how to disburse that to the Members.

The Speaker

The Speaker Jackson Lafferty

Mahsi. Oral questions. Member for Nahendeh.

Shane Thompson

Shane Thompson Nahendeh

Thank you, Mr. Speaker. Today I have questions for the Minister of Health and Social Services. I would like to follow up on some of the questions that I had previously. Can the Minister please advise this House: Does the department authority track issues that are brought forth to them, and how is this process done?

The Speaker

The Speaker Jackson Lafferty

Mahsi. Minister of Health and Social Services.

Glen Abernethy

Glen Abernethy Great Slave

Thank you, Mr. Speaker. Mr. Speaker, it depends on the situation. There are a couple of different ways information might come to an authority. As I said, we do have the patient representatives in the individual authorities, where individuals can go if they've actually had concerns about how services were provided. These patient representatives can actually do some investigation and research to find out what happened, and offer recommendations to the CEO to ensure that those types of situations, if any problems occurred, won't happen again. Those individuals track their own information and do share it with the CEOs, but that information is not always shared publicly. We also have situations where, if an individual is having difficulty navigating the system, we strongly encourage those individuals to get in touch with the system navigator who can help that individual navigate a system. In both these situations, we are often dealing with individual client information, and that information, due to privacy reasons, would not be shared, but it is tracked through a system navigator at a department level and for the individual patient representatives at an authority level.

Shane Thompson

Shane Thompson Nahendeh

I thank the Minister for his answer. I understand the confidentiality of these matters, but is it in any way possible that you can track in specific areas -- say that travel is an issue, appointments are an issue. Are you are able to provide a breakdown to us on the other side so that we are aware of what the issues are besides what we have presently?

Glen Abernethy

Glen Abernethy Great Slave

As a standard practice, the information pertaining to an individual concerned in a complaint is only shared as needed to help resolve that complaint, and at this time, there is no central collection or reporting of information on these individual cases. I can say that the CEOs from the authorities meet on a regular basis, where they can discuss common or reoccurring issues or themes, so that they can work with the department to resolve the bigger picture issues. I can say that, as we move forward to a single authority, we will be better positioned to have some tracking mechanisms to track similar issues so that we can ensure that we are getting that information, so that we can make system improvements as a whole to ensure that reoccurring situations of concern are not occurring in our system.

Shane Thompson

Shane Thompson Nahendeh

I thank the Minister for that answer and I'm looking forward to this new system. Hopefully we will be able to make better changes to it. The Minister spoke about an audit that was done in 2013 regarding the Dehcho Health and Social Services Authority. Can the Minister tell us if the audit was done by the department authority, or done by an external process, and who was engaged in the process?

Glen Abernethy

Glen Abernethy Great Slave

The department does occasionally do quality reviews and other audits of the regional authorities. In the situation that the Member is talking about, it was an audit that was actually done by the department. These are internal systems audits, and the results aren't shared, but as I indicated the other day, I would be happy to sit down with the Member and go through the audit with the Member so that he has an understanding of where we are and what we learned for that particular audit. We do accreditations here in the Northwest Territories, and Stanton, the Beaufort Delta, Hay River and Fort Smith authorities are all accredited. To be accredited, you have to have a number of audits done on a regular basis to ensure that the authorities and the facilities are meeting certain standards. As we move forward in one system, we’re hoping to get an accredited system as well as accredited facilities, which will make sure that there are regular audits and reviews being done of service delivery to ensure that we are meeting the needs of our residents.

The Speaker

The Speaker Jackson Lafferty

Mahsi. Oral questions. Member for Nahendeh.

Shane Thompson

Shane Thompson Nahendeh

I thank the Minister for that answer and I look forward to meeting with him on the audit. I guess my struggle is that the people of Nahendeh have lots of concerns, and they are feeling like their voices are not being heard. In saying that, will the Minister and his staff be willing to come to the region and listen to the residents' concerns and recommendations to help improve the health and social services system in Nahendeh, and potentially have an impact on the NWT? Thank you, Mr. Speaker.

Glen Abernethy

Glen Abernethy Great Slave

Absolutely. I’m certainly willing to do a tour with the Member through his riding, meet with the residents, and hear their individual concerns, but in addition to that, I would still encourage the Member to have constituents work with the quality assurance representative in their authority. If they are having trouble navigating the system, please have them get in touch with the system navigator, and as we move forward to a single Authority, there will be a wellness council re-established in the region where the individuals, the residents, will have a voice on regional delivery, but more importantly on territorial delivery. There are lots of things happening. I think there are some good things happening and they are going to help improve health care here in the Northwest Territories, and I am absolutely willing to meet with the MLA and his constituents in his riding.