This is page numbers 4743 – 4770 of the Hansard for the 17th Assembly, 5th Session. The original version can be accessed on the Legislative Assembly's website or by contacting the Legislative Assembly Library. The word of the day was community.

Topics

Jane Groenewegen

Jane Groenewegen Hay River South

To the Minister’s point that there’s nothing, let me retract that and say yes. If you want to get into long-term planning for housing or treatment or income support or all kinds

of support, yes, there are people in offices that you can go to. But in the situation of an emergency or a crises, the person… Mental health and addictions is very much related to homelessness, and so to the guy that’s standing on the front door of the parish priest’s residence because he has nowhere to go and he’s got serious, serious mental health and addictions issues, where does that person go on any given night in Hay River? Thank you.

Glen Abernethy

Glen Abernethy Minister of Health and Social Services

I think we are now talking about something slightly different than a treatment program; we’re talking about immediate response to individuals who happen to be homeless or in a different type of crisis. I heard the Member when she was giving her statement, talking about the possibility of some sort of housing or an overnight shelter for individuals in Hay River. I don’t believe that exists at this point in time, but I would be willing to talk to the two Members from Hay River about a possibility and what we can or can’t do at this time. Thank you.

The Speaker

The Speaker Jackie Jacobson

Thank you, Mr. Abernethy. Final, short supplementary, Mrs. Groenewegen.

Jane Groenewegen

Jane Groenewegen Hay River South

Thank you, Mr. Speaker. So, which department would be looking at putting something on the ground in a community like Hay River for people who need some kind of immediate crisis type of intervention help? Which departments would be working together on that? Thank you.

Glen Abernethy

Glen Abernethy Minister of Health and Social Services

As the Department of Health and Social Services, we are happy to work with the community on any proposals they’d like to put forward. Recently I’ve had the opportunity to travel to many communities, and many communities and their leadership actually approached us and said we want to participate, we want to do something in our community, and we’ve had ideas like respite houses or places where individuals can go when they are returning from care, some work that can be done up front. So we’re open to any idea. We’re happy to talk to the leadership in your community. We’re happy to work with the Housing Corporation, who may be able to assist us identify facilities. We’re happy to work with anybody who can get us to where we need to go. I’m happy to work with both Members from Hay River. Thank you.

The Speaker

The Speaker Jackie Jacobson

Thank you, Mr. Abernethy. The honourable Member for Range Lake, Mr. Dolynny.

Daryl Dolynny

Daryl Dolynny Range Lake

Thank you, Mr. Speaker. Back in July of this year, the Department of Health and Social Services apparently mailed 195 personal NWT health care cards to the wrong addresses. According to the department’s own words, “This was due to a spreadsheet sorting error.”

Interestingly, the department immediately claimed that there were no privacy concerns with this mistake. Today my questions will be for the Minister of Health and Social Services.

This is the first time the Minister has been able to comment on this privacy breach since July. Could the Minister clearly inform the House what exactly transpired with these 195 personal NWT health care cards? Thank you.

The Speaker

The Speaker Jackie Jacobson

Thank you, Mr. Dolynny. Minister of Health, Mr. Abernethy.

Glen Abernethy

Glen Abernethy Great Slave

Thank you, Mr. Speaker. One hundred and ninety-six health care cards were actually delivered to the wrong address and what happened is exactly what the Member identified, is addresses were messed up on a spreadsheet. One hundred and ten of those 196 cards were returned to us having never been opened, which means that there were about 86 that were not received back.

We, as a government, as a department, are monitoring the use of those cards and trying to make sure that they are not being used inappropriately by the wrong person. Everybody that was affected, all 196 were notified so they knew that had happened. So we will continue to monitor those 86 outstanding cards and the problem has been fixed, it was a human error and we’ve changed the process so it won’t occur again. Thank you.

Daryl Dolynny

Daryl Dolynny Range Lake

I appreciate the Minister’s reply, but to the question of privacy, why is it that we’re not considering this a breach of privacy, and again I’ll ask the Minister, why does he not address that question of privacy breach? Thank you.

Glen Abernethy

Glen Abernethy Great Slave

The wrong addresses on the card would not give the individuals who received the card the ability to access any of the actual individual’s health care information. Thank you.

Daryl Dolynny

Daryl Dolynny Range Lake

Thank you. I tend to disagree with the Minister here. The reason why is one only has to do simple Internet searches to see that stolen health care cards are linked to serious fraud-related and false health care claims from every part of Canada, costing taxpayers millions.

So again, to the Minister, what steps were taken to ensure, now we’re hearing 195 or 196 cards, not 195 cards, were collected, were redistributed to the proper owner or destroyed? Again, we heard that there are still 86 outstanding. Where are those cards? Thank you.

Glen Abernethy

Glen Abernethy Great Slave

One hundred and ninety-six cards were mailed in error, 110 of them came back, 86 of them are outstanding. We have made efforts to get those cards back. We have notified all of the affected individuals and we will

continue to monitor those cards to make sure that there is no unusual activity on those cards. Thank you.

The Speaker

The Speaker Jackie Jacobson

Thank you, Mr. Abernethy. Final, short supplementary, Mr. Dolynny.

Daryl Dolynny

Daryl Dolynny Range Lake

Thank you, Mr. Speaker. I guess we’re getting nowhere fast here. We know that the Information and Privacy Commissioner is conducting some sort of audit on these misdirected health care cards.

While we’re waiting for the results of the investigation, what assurances can the Minister provide this House that this mistake won’t happen again? Thank you.

Glen Abernethy

Glen Abernethy Great Slave

Thank you. As I indicated, this was a human error. We have reviewed the processes that were being utilized in that particular office, and we have put in safeguards to make sure that there’s now a process of double-checking the cards and double-checking the data to make sure that anything that is printed on the cards is accurate. So we have actually made the changes to the steps and the protocols on those cards. It should not happen again. Thank you.

The Speaker

The Speaker Jackie Jacobson

Thank you, Mr. Abernethy. The Member for Hay River North, Mr. Bouchard.

Question 377-17(5): 2014 Forest Fire Season
Oral Questions

October 15th, 2014

Robert Bouchard

Robert Bouchard Hay River North

Thank you, Mr. Speaker. Following up on my Member’s statement about the forest fire season, I have questions for the Minister of ENR.

Now that all the smoke has cleared, does the department know exactly what the costs of this season’s firefighting was to the government?

The Speaker

The Speaker Jackie Jacobson

Thank you, Mr. Bouchard. Minister of Environment and Natural Resources, Mr. Miltenberger.

Michael Miltenberger

Michael Miltenberger Thebacha

Thank you, Mr. Speaker. That final calculation is still being compiled and we’ll have that in the coming weeks. Thank you.

Robert Bouchard

Robert Bouchard Hay River North

Does the Minister know how these extraordinary costs can be covered through the GNWT finances?

Michael Miltenberger

Michael Miltenberger Thebacha

Thank you. The extra funds are covered through borrowing the money. Thank you.

Robert Bouchard

Robert Bouchard Hay River North

Thank you. I’m just wondering if the Minister believes or has evaluated whether we have actually a large enough base in our fire suppression budget so that we don’t have to always come back to this House. I know typically this is an exceptional year, but have we evaluated the base budget for fire suppression?

Michael Miltenberger

Michael Miltenberger Thebacha

Yes, we are aware of the committee’s concern and of course, from a business perspective, we know that that number is too small. We have looked at sort of a 10-year rolling average and it would be about $10 million. So we’re going to look, based on our work and committee’s recommendations, we’re going to be looking at how we can have a base budget that’s more reflective of the reality. Thank you.

The Speaker

The Speaker Jackie Jacobson

Thank you, Mr. Miltenberger. Final, short supplementary, Mr. Bouchard.